Privacy Policy

Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username, or similar identifier.
• Contact Data includes email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website or applications.
• Usage Data includes information about how you use our website and applications.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
• Technical Data includes device type, operating system version, unique device identifiers, IP address, app version, crash logs, and other diagnostic data.
• Usage Data includes information about how you use our applications and services, such as the features you use, the time spent on the app, and your interaction patterns.

Data Collection Methods

We collect data through various methods:

• Direct Interactions: Information you provide when you create an account, use our services, contact us, or provide feedback.
• Automated Technologies: As you interact with our applications, we may automatically collect technical data about your device and usage patterns.
• Third Parties: We may receive data from various third parties such as analytics providers and advertising networks.

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features of our services
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues
• To personalize your experience and deliver content relevant to your interests

Legal Basis for Processing (EU Users)

For users in the European Union, we process your personal data under the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests don't override your fundamental rights and freedoms.
• Legal Obligation: Where processing is necessary to comply with a legal or regulatory obligation.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Data Deletion: You can request deletion of your data through our Data Deletion Page, which provides step-by-step instructions on how to remove your information from our apps and services.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@diouane.com. We will respond to your request within 30 days.

Advertising

Our applications may display advertisements provided by Google AdMob. These advertisements may use cookies and similar technologies to collect data about your activities to provide personalized advertising based on your interests.

AdMob's use of information collected from you is governed by Google's Privacy Policy, which you can review at https://policies.google.com/privacy.

You can opt out of personalized advertising by using your device settings or visiting https://www.aboutads.info/choices or https://www.youronlinechoices.eu.

Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary actions.

In-App Purchases

Some of our applications may offer in-app purchases or premium features. These transactions are processed through Google Play's payment system. We do not collect or store your payment information. All payment data is handled by Google Play according to their privacy policy.

For information about refunds and cancellations, please refer to the Google Play Store policies or contact Google Play support directly.

Cookies and Similar Technologies

Our website and some of our applications may use cookies and similar tracking technologies to collect and track information and to improve and analyze our services.

Types of cookies we may use:

• Session Cookies: Temporary cookies that are deleted when you close your browser or app.
• Persistent Cookies: Cookies that remain on your device until they expire or you delete them.
• Essential Cookies: Required for the basic functionality of our services.
• Analytical/Performance Cookies: Help us understand how visitors interact with our services.
• Functionality Cookies: Allow us to remember choices you make and provide enhanced features.
• Targeting Cookies: Record your visit, pages visited, and links followed to make advertisements more relevant.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss, unauthorized access, alteration, or disclosure. All information you provide to us is stored on secure servers.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share your data with third-party service providers who help us operate our business and provide our services (e.g., hosting, analytics, customer support).
• Legal Requirements: We may disclose your information if required by law, court order, or other legal process.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

All third parties with whom we share your data are required to protect your personal information in accordance with this privacy policy.

Third-Party Service Providers

Below is a table of the main third-party service providers we use and the type of data they may access:

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Whenever we transfer your personal data to countries outside of the European Economic Area, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, including:

• Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe.
• Transferring data to countries that have been deemed to provide an adequate level of protection by the European Commission.

Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

privacy@diouane.com